I think that I shall never see
an email answered thoroughly.
Replies that answer questions asked
instead of adding to my task.
Concise with information needed
Instead of three-times asked and pleaded
And then forgotten with a Huh?
A smiley face, a shrug, a “Doh!”
I hunger for a sentence rich
with information, scratch my itch!
It isn’t hard, first read, then write
Answer the question, end the plight!
–Quinn McDonald is a freelance writer, workshop leader and creativity coach who wishes for emails that answer what was asked, preferably the first time, although the second time will do.